Support

Contact

General support: support@foggysource.com
Privacy contact: support@foggysource.com
Security reports: support@foggysource.com

What To Include

• Your organization or project name.
• A short description of the business or technical objective.
• The affected Odoo version, modules, and deployment mode if relevant.
• Expected behavior, actual behavior, and any reproducible steps.
• Logs, request identifiers, timestamps, or screenshots if available.

Typical Topics

• Demo requests and solution-fit review
• Commercial qualification and fit assessment
• Deployment and environment setup
• Optional-module behavior and model availability
• Metadata exposure or governance questions
• Gateway or MCP integration issues

Response Scope

This public contact page is intended for intake and triage. Specific implementation details, private delivery assets, and commercial support commitments may be handled through separate customer channels or agreements.

Language

English is the default public language for this site. Chinese communication can also be handled when needed during support or commercial follow-up.

Security Reporting

If you suspect unintended data exposure, edition leakage, or an access-control issue, email support@foggysource.com with the minimum information needed for verification.